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The Growth Operating System for Fitness Businesses. Vedic Way To Success.

support@crmveda.in +91 93264 51328

Mumbai, Maharashtra, India

Solutions

  • Gym CRM
  • Fitness Studio CRM
  • Yoga Studio CRM
  • Personal Trainer CRM
  • Multi-Branch CRM

Features

  • Lead Management
  • Membership Management
  • Attendance Tracking
  • Trainer Management
  • WhatsApp Automation
  • SMS Automation

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  • WhatsApp Business Account
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  1. Home
  2. Features
Features

Every Tool Your Fitness Business Needs

From the first lead to the hundredth renewal, CRM-VEDA gives you 16 powerful modules in one unified platform.

CRM-VEDA includes 16 modules covering leads, memberships, attendance, billing, staff and payroll, WhatsApp/SMS automation, expense tracking, multi-branch management, and AI business reports - all included in a single subscription, with feature availability varying by plan tier.

Lead Management

Capture, track, and convert leads with automated follow-ups and pipeline visibility.

Membership Management

Manage plans, freezes, upgrades, and renewals across every member lifecycle stage.

Attendance Tracking

Real-time attendance with biometric and manual check-in support.

Trainer Management

Schedule trainers, track sessions, and manage performance per trainer.

Official WhatsApp Business Account

Connect your official, verified WhatsApp Business number in minutes - no lengthy application, no developer setup.

SMS Automation

Reach members instantly with automated, DLT-compliant SMS reminders.

Renewal Automation

Never miss a renewal with automated reminders and payment links.

Billing

Collect payments, manage invoices, and reconcile revenue in one place.

GST Invoicing

GST-compliant invoices generated automatically for every transaction.

Expense Tracker

Track every expense, categorize spending, and understand true profitability.

Analytics

Real-time dashboards for revenue, retention, leads, and member behavior.

Multi Branch Management

Run multiple locations with consolidated reporting and centralized control.

AI Business Reports

LUWCI AI generates reports and insights based on your real business data.

Asset Management

Track equipment, maintenance schedules, and asset lifecycle across branches.

Marketing Automation

Run targeted campaigns across WhatsApp, SMS, and email from one platform.

V-Notes

Internal notes and task management built directly into your CRM workflow.

Lead Management

Lead Management

Capture, track, and convert leads with automated follow-ups and pipeline visibility.

Benefits

  • Never lose a lead to manual tracking
  • Automated follow-up reminders
  • Pipeline visibility at every stage
  • Lead source attribution

Use Cases

Walk-in trial trackingOnline inquiry managementReferral lead captureCampaign lead attribution

Business Impact

Automated follow-ups mean fewer leads slip through the cracks between inquiry and conversion.

Leads Pipeline

Live
Total Leads

38

Stages

3

Due Today

4

New2
Neha Kapoor
SOCIAL_MEDIA
98765 43210
Rahul Desai
WEBSITE
91234 56780
Add Lead
Follow-Up1
Arjun Mehta
WALK_IN
99887 76655
Add Lead
Hot1
Vikram Singh
REFERRAL
90000 11122
Add Lead
Membership Management

Membership Management

Manage plans, freezes, upgrades, and renewals across every member lifecycle stage.

Benefits

  • Complete member lifecycle in one view
  • Plan upgrades, freezes, and transfers
  • Automated renewal tracking
  • Member self-service options

Use Cases

New member onboardingPlan upgradesMembership freezesMember transfers between branches

Business Impact

One system for the entire member lifecycle means less admin time spent reconciling spreadsheets.

Members

Membership Directory

Total

1,284

All Members

Active

1,178

Active Members

AS

Amit Sharma

98765 43210

Gold Annual
ACTIVE
PP

Priya Patel

91234 56780

Quarterly
Expiring Soon
SK

Sneha Kulkarni

99887 76655

Silver Monthly
ACTIVE
Attendance Tracking

Attendance Tracking

Real-time attendance with biometric and manual check-in support.

Benefits

  • Real-time attendance data
  • Multiple check-in methods
  • No-show visibility
  • Attendance pattern insights

Use Cases

Daily check-insClass attendancePT session trackingCapacity management

Business Impact

Automatic attendance sync removes manual entry from your front desk's daily routine.

Attendance

Attendance Command Center

Real-time access control & intelligence

342

Check-ins

+18% vs yesterday

58

Inside Now

Live count

6/6

Devices Online

100% uptime

Hourly Traffic Today

Peak Hour

6-8 PM

Scan Success

98%

Trainer Management

Trainer Management

Schedule trainers, track sessions, and manage performance per trainer.

Benefits

  • Trainer scheduling and availability
  • Session tracking per trainer
  • Client-trainer assignment
  • Performance visibility

Use Cases

PT session bookingTrainer shift schedulingPerformance reviewsClient-trainer matching

Business Impact

Clear session tracking per trainer makes PT revenue and utilization easy to see at a glance.

Trainer Profiles

8 trainers · 14 services active

RV

Rohan Verma

4.8

Full Time

StrengthHIIT
AK

Aditya Kumar

4.6

Freelancer

YogaMobility
KR

Kavya Reddy

4.9

Full Time

CrossFitNutrition
Official WhatsApp Business Account

Official WhatsApp Business Account

Connect your official, verified WhatsApp Business number in minutes - no lengthy application, no developer setup.

Benefits

  • Verified in minutes, right inside your dashboard
  • Your own verified number, never shared or generic
  • Higher open rates than email
  • Automated reminders, payment links, and two-way chat

Use Cases

Renewal remindersPayment links in chatWelcome messagesWin-back campaignsClass/session notifications

Business Impact

No application, no developer setup - most gyms are connected and sending automated messages within minutes of starting.

See the full connection flow

Iron Paradise Fitness

+91 98765 43210

Connected to Meta

47

Messages (30d)

4

Active Contacts

12

Templates

3

Conversations

Messages (last 30 days)

SentDeliveredRead
Start Chat
Templates
Campaign
Analytics
SMS Automation

SMS Automation

Reach members instantly with automated, DLT-compliant SMS reminders.

Benefits

  • Instant delivery
  • No internet required on the recipient's end
  • DLT-registered templates handled for you
  • Automated triggers

Use Cases

Payment remindersClass notificationsRenewal alertsEmergency announcements

Business Impact

SMS reaches every member, even those without a smartphone or reliable data connection.

SMS Marketing

DLT-registered templates

Available Templates

Renewal Reminder - Retention
Payment Due - Billing
Welcome New Member - Onboarding

SMS Content (Preview)

Hi Amit, your CRM-VEDA membership (Gold Annual) expires on 14 Mar. Renew now to avoid interruption: https://pay.crmveda.in/r/8k2

1 SMS128/160
Renewal Automation

Renewal Automation

Never miss a renewal with automated reminders and payment links.

Benefits

  • Automated reminders at configurable intervals
  • Instant payment links
  • Multi-channel reminders (WhatsApp + SMS)
  • Renewal status tracking

Use Cases

Membership renewalsPlan upgradesLapsed member recoveryRenewal forecasting

Business Impact

Automated, multi-channel reminders catch renewals your front desk would otherwise miss.

Retention

Renewal Management

22 members need attention

Critical

3

Expired now

High Priority

7

Expiring soon

This Week

12

Due this week

This Month

34

Due this month

P

Priya Patel

6M tenure

CRITICALExpired 2d ago
A

Amit Sharma

12M tenure · 2 renewals

HIGHin 3 days
S

Sneha Kulkarni

3M tenure

MEDIUMin 9 days
Billing

Billing

Collect payments, manage invoices, and reconcile revenue in one place.

Benefits

  • Collect payments online and offline
  • Automated invoicing
  • Payment reconciliation
  • Dues tracking

Use Cases

Membership paymentsPT session billingMerchandise salesCorporate billing

Business Impact

Clear dues tracking makes it obvious who owes what, without chasing spreadsheets.

Monthly Revenue

₹18.4L

+12.4%
Pending

₹2.1L

12 pending
Total Revenue

₹1.2Cr

342 payments
MemberAmountStatusMethod
Amit Sharma₹15,000CompletedUPI
Priya Patel₹4,500PendingCard
Rohan Verma₹8,500CompletedCash
GST Invoicing

GST Invoicing

GST-compliant invoices generated automatically for every transaction.

Benefits

  • GST-compliant invoices automatically
  • Digital invoice delivery
  • Consistent invoice templates
  • Transaction-linked records

Use Cases

Member invoicesCorporate billingB2B transactionsTax filing support

Business Impact

Every transaction gets a compliant invoice automatically - no manual GST calculation.

Generated Invoice

GST-compliant PDF, generated automatically

Iron Paradise Fitness

Mumbai, Maharashtra

GSTIN: 27ABCDE1234F1Z5

MEMBERSHIP INVOICE

INV-2027-0342

14 Mar 2027

DescriptionDurationAmount (₹)

Membership Fee

Gold Annual Plan

12 Month(s)14,999.00

Registration Fee

One-time joining fee

-500.00
Subtotal₹15,499.00
Tax (GST)₹0.00
Total Paid₹15,499.00
Expense Tracker

Expense Tracker

Track every expense, categorize spending, and understand true profitability.

Benefits

  • Track every expense automatically
  • Categorize spending
  • Profitability visibility
  • Branch-level expense breakdown

Use Cases

Equipment purchasesStaff salariesUtility billsMarketing spend

Business Impact

See true profitability per branch instead of just top-line revenue.

Finance

Expenses Dashboard

-8.2%

₹4.2L

Total Expenses

4

₹32K

Pending

92%

₹3.9L

Approved

Category Breakdown

Staff Salaries12 expenses
Equipment5 expenses
Utilities8 expenses
Analytics

Analytics

Real-time dashboards for revenue, retention, leads, and member behavior.

Benefits

  • Real-time dashboards
  • Revenue and retention insights
  • Lead funnel analysis
  • Branch comparison

Use Cases

Monthly business reviewBranch comparisonTrend analysisInvestor reporting

Business Impact

Complete business visibility without exporting data to a spreadsheet first.

Analytics · Live

Data Insights

Excellent

84%

Health Score

+12.4%

38

New Members

97%

Retention Rate

42%

Lead Conversion

Member Growth Trend

Multi Branch Management

Multi Branch Management

Run multiple locations with consolidated reporting and centralized control.

Benefits

  • Consolidated reporting across branches
  • Centralized member data
  • Branch-level access control
  • Unified billing

Use Cases

Multi-location operationsFranchise managementBranch performance comparisonCentralized marketing

Business Impact

Scale to multiple branches without multiplying your management overhead.

Switch Branch

3 branches · All Access

Iron Paradise - AndheriHQ
Mumbai, MaharashtraFull Access

Code: IP-AND

Iron Paradise - Bandra
Mumbai, MaharashtraFull Access

Code: IP-BAN

Iron Paradise - Thane
Thane, MaharashtraView Only

Code: IP-THA

AI Business Reports

AI Business Reports

LUWCI AI generates reports and insights based on your real business data.

Benefits

  • Creates campaigns automatically
  • Predicts churn before it happens
  • Generates reports on demand
  • Recommends growth actions

Use Cases

Churn predictionCampaign generationGrowth insightsAutomated reporting

Business Impact

AI-generated reports and recommendations mean less time spent building reports manually.

LUWCI-AI

Business Intelligence Expert

I compare your performance against 2025 industry benchmarks - business health scoring, retention analysis, and strategic recommendations, built from your real data.

Business Health Audit
Revenue Growth Strategy
Member Retention Review
Operational Efficiency

Business Health Score

84

/ 100 · Above industry average

Asset Management

Asset Management

Track equipment, maintenance schedules, and asset lifecycle across branches.

Benefits

  • Track equipment lifecycle
  • Maintenance scheduling
  • Branch-level allocation
  • Asset audit trail

Use Cases

Equipment maintenanceAsset auditBranch allocationReplacement planning

Business Impact

Scheduled maintenance tracking helps catch equipment issues before they become costly breakdowns.

Assets Dashboard

Equipment & maintenance

128 active

Total Equipment

142

3 upcoming

Maintenance Due

6

8 done

Active Repairs

2

★ 4.6

Active Vendors

5

Equipment Health

Active
90%
Maintenance Due
8%
Broken
2%
Marketing Automation

Marketing Automation

Run targeted campaigns across WhatsApp, SMS, and email from one platform.

Benefits

  • Multi-channel campaigns
  • Audience segmentation
  • Campaign scheduling
  • Combo credit packs available

Use Cases

New member offersSeasonal campaignsReferral programsRe-engagement campaigns

Business Impact

Run WhatsApp, SMS, and email campaigns from one platform instead of three separate tools.

Total Campaigns

12

Total Leads

284

Avg. CTR

4.2%

New Year Membership Drive

Active

₹25,000 budget · 118 leads

CTR: 5.1%

Referral Reward Push

Active

₹12,000 budget · 76 leads

CTR: 3.8%

Win-Back WhatsApp Broadcast

Inactive

₹5,000 budget · 42 leads

CTR: 6.4%

V-Notes

V-Notes

Internal notes and task management built directly into your CRM workflow.

Benefits

  • Internal notes on member profiles
  • Task assignment and tracking
  • Team communication
  • Follow-up reminders

Use Cases

Member preferencesStaff handover notesTask managementIssue tracking

Business Impact

Keeps institutional knowledge in the system instead of in any one staff member's head.

V-Notes

Internal notes & reminders

Follow up with Priya

Follow-up

Wants to switch to annual plan - discussed pricing, needs manager approval.

Reminder: Today

Equipment handover note

Staff

New treadmill delivered, installation scheduled for next week.

Overdue: Renewal call

Urgent

Amit Sharma - Gold Annual expiring, call before end of week.

Overdue reminder
Vedic Way To Success

See All Features In Action

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